Oct 11, 2016 News Sander Coovert
Absolute is proud to announce our current 9.75 Net Promoter Score (NPS); the highest since inception!
An average score based on a one question customer survey. The question:
How likely is it that you would recommend us to a friend or colleague?
Survey respondents answer on a 1-10 scale, with 10 being the most likely to recommend. Ratings are grouped as follows:
Simply, it means that our average customers are very satisfied and they will likely recommend our products and services to their peers.
This score is a direct result of our commitment to our customers. We make it a point to ensure we listen to each customer carefully, allowing us to help them achieve their design and functional goals.